Privacy Policy

Please familiarize yourself with the processing of personal data and cookie principles by Hurja Solutions Oy. Hurja Solutions Oy processes personal data in accordance with this privacy policy and applicable legislation. Hurja Solutions Oy reserves the right to update this privacy policy as needed.

Hurja Solutions Oy’s marketing and stakeholder register contains and processes personal data of customers, partners, website visitors, newsletter subscribers, and individuals who have contacted Hurja Solutions Oy (including job applicants). Hurja Solutions Oy collects user information when the user uses Hurja Solutions Oy’s website at www.hurja.fi, uses the contact form on the website, uses the chat service, subscribes to the newsletter, sends a contact request to Hurja Solutions Oy via email, or purchases services provided by Hurja Solutions (customer relationship).

When a customer relationship is established, we collect at least the following information: company name (if a corporate customer) and business ID, contact person’s name, address details, email address, phone number, possible marketing permissions and consents. We also collect other information related to the customer relationship, such as the customer’s order history and service usage history. It is also possible to register for Hurja Solutions Oy’s marketing and stakeholder register with just an email address.

When a user visits Hurja Solutions Oy’s website, the user’s computer automatically sends certain technical and other information (e.g., IP address, browser type, and information about how the user accessed the site). Hurja Solutions Oy also collects information about how the user uses the website through cookies. More detailed information about the use of cookies is available in the Cookies section of this privacy policy.

Privacy Policy
Drafting date: April 23, 2018, modified: November 17, 2022, valid indefinitely.

Data Controller
Hurja Solutions Oy
Käsityökatu 43, 70100 Kuopio, Finland
Phone. 0290 031 113
info@hurja.fi

Contact Person for Matters Concerning the Register
Jarno Airaksinen
jarno.airaksinen@hurja.fi
044 546 7899

Register Name
Hurja Solutions Oy’s Marketing and Stakeholder Register

Purpose of Personal Data Processing
The purpose of processing personal data is to manage stakeholder cooperation, handle customer relationships, maintain user accounts, identify users, provide and deliver services, invoicing, recruitment, develop Hurja Solutions Oy’s business, website, and services, planning and analysis, and responding to contact requests. The information may also be used for advertising, direct marketing, and targeting marketing to customers.

Content of the Register
The register contains personal information provided by individuals themselves or compiled from publicly available sources and information relevant to the person’s job responsibilities, such as:

  • First and last name
  • Company/organization
  • Email address
  • Phone number
  • Company address
  • Possible information related to customer relationships or contacts

Regular Sources of Information

The register is compiled from:

  • Publicly available internet sources and other public sources
  • Information provided by the individual themselves on the website www.hurja.fi
  • Information provided by the individual and consent for direct marketing (via email, telephone, social media services, agreements, customer meetings, and other situations where the person (e.g., customer or job applicant) provides their information)

Regular Disclosures of Data
Hurja Solutions Oy does not disclose the information in the marketing and stakeholder register to third parties. In some cases, your information may be processed by a third party that is a service provider for Hurja Solutions Oy. Hurja Solutions Oy may also share your personal data to the extent required by applicable law, regulation, legal process, or enforceable request.

Transfer of data outside the EU or EEA
Personal data from the marketing and stakeholder register will not be transferred outside the EU or EEA without a legal basis. Some of our service providers are located outside the European Economic Area, and personal data may be transferred to them for the purposes stated in the privacy policy. When transferring personal data, we use necessary contractual safeguards (such as European Commission-approved standard contractual clauses) to ensure data protection.

Basis of register protection
The register is electronic, and personal data is kept confidential. The data networks and systems used by the register controller and its information system partners are protected by firewalls and sufficient technical data protection solutions. The data stored in the register is securely protected according to industry-standard practices, and only authorized employees of Hurja Solutions Oy, who require access for their work tasks, can view the data.

The use of systems is monitored, and access to the systems is restricted. User identification is carried out, whenever possible, through two-factor authentication using a username and password. The data in the register is processed at Hurja Solutions Oy only by personnel whose job description includes such processing.

Data retention
Hurja Solutions Oy retains personal data for as long as necessary to fulfill the processing purposes defined in the privacy policy. Due to obligations under the Accounting Act or other applicable laws, data may need to be retained for a longer period than mentioned above.

Rights related to the processing of personal data
The legal basis for the processing of personal data in accordance with the EU General Data Protection Regulation is Hurja Solutions Oy’s legitimate interest and/or contractual relationship. Personal data may also be processed based on consent. Personal data processing may also be outsourced to external service providers. By giving consent, you accept this privacy policy when using www.hurja.fi, using services provided by Hurja Solutions Oy, filling out the contact form on the website www.hurja.fi, or using the chat service or subscribing to the newsletter.

Rights related to the processing of personal data
The legal basis for the processing of personal data in accordance with the EU General Data Protection Regulation is Hurja Solutions Oy’s legitimate interest and/or contractual relationship. Personal data may also be processed based on consent. Personal data processing may also be outsourced to external service providers. By giving consent, you accept this privacy policy when using www.hurja.fi, using services provided by Hurja Solutions Oy, filling out the contact form on the website www.hurja.fi or using the chat service or subscribing to the newsletter.

Updating of information
An individual can request the updating of their information by sending an electronic message to the register controller at any time.

Right to object
An individual has the right to object to the processing of their data for direct marketing and other marketing purposes at any time.

Right of access
A data subject has the right to access the personal data stored in the register concerning them. A written request for access must be made, and proof of identity must be provided with the request. The right of access may be denied based on legal grounds. In principle, exercising the right of access is free of charge.

Right to rectification, erasure, or restriction of processing
To the extent that a data subject can take action themselves, they must without undue delay, after becoming aware of an error or upon discovering an error, rectify, erase, or supplement any personal data in the register that is inaccurate, unnecessary, incomplete, or outdated, and contrary to the purpose of the register. If a data subject is unable to correct the data themselves, a request for correction must be made to the register controller.

A data subject also has the right to request the controller to restrict the processing of their personal data, for example, when the data subject is waiting for the controller’s response to a request for rectification or erasure.

Right to data portability
To the extent that a data subject has provided personal data to the register themselves, which is processed to fulfill an agreement between the register controller and the data subject, the data subject has the right to receive such data in a machine-readable format and the right to transfer this data to another controller.

Right to lodge a complaint with a supervisory authority
A data subject has the right to lodge a complaint with the competent supervisory authority if the register controller has not complied with applicable data

Other rights
If personal data is processed based on the data subject’s consent, the data subject has the right to withdraw their consent by notifying the data controller in writing.

Contact
For any questions related to the processing of personal data and the exercise of your rights, the data subject should contact the data controller. The data subject can exercise their rights by contacting the data controller’s contact person via email, as mentioned at the beginning of this privacy policy.

Cookies
Hurja Solutions Oy uses cookies on its website www.hurja.fi to provide the best possible user experience for visitors. Cookies are small text files that a web server saves on the user’s device. Cookies provide information to Hurja Solutions Oy about how users use the website. Hurja Solutions Oy may use cookies to improve its services and website, analyze website usage, and optimize marketing efforts. Users can give their consent or refuse the use of cookies through the cookie consent management service presented to all website visitors. For more information, please refer to our cookie policy page.